Accounts & Bills

Contractors seeking Street Opening Permits, Sewer Connection Permits, or Change of Use Permits, please contact the Engineering Department at 207-992-4248. There is a fee for each of these permits that must be paid at the time of receipt. Please make payments directly to the Engineering Department at 73 Harlow Street, 2nd floor.

For property owners with inquiries about sanitary and/or stormwater utility accounts, please contact the Utility Billing Clerk at 207-992-4290.

Sewer Bills

Sewer bills are sent on a quarterly basis. The sewer bills are based on your quarterly water use measured by a water meter usually located in your basement or utility closet. Most locations are equipped with a remote meter that allows it to be read from outside the building. Water meters are the property of and are read by the Bangor Water District. Sewer bill inquiries can be addressed by calling 207-992-4290.

Sewer bills are considered past due 28 days from the billing date. Bills can be paid by cash, check, money order or credit card. Please include your bill stubs with payment and note the account number on your check.

The property owner is responsible for all charges regardless of who receives the bill. Unpaid charges will result in a lien being filed against the property in the name of the owner.

Pay by Mail

Return the bottom stub in the enclosed envelope.

Pay in Person by Check, Cash, or Debit/Credit Card (Fee Charged)

Bring the entire bill between 8 am and 4:30 pm, Monday through Friday, to:

Bangor City Hall
Treasury Dept
73 Harlow Street
Bangor, ME 04401

Pay with Credit Card Online (Fee Charged)

Make a payment online.

Payment Drop Off

Payments may also be deposited in one of two drop boxes:

  • In the lobby of Bangor City Hall outside of the Treasury Office on the first floor
  • Outside the front entry at the Wastewater Treatment Plant located at 760 Main Street

Charges for service

For most residents, the minimum quarterly charge for sewer service is $99.96. Under this minimum, you are allowed up to 1200 cubic feet of wastewater. For each 100 cubic feet over the minimum, the charge is $8.33. The average Bangor household uses approximately 2,000 cubic feet of water per quarter, which results in a quarterly sewer bill of $166.60.

Outside Water Use

Since water used outside of the home does not reach the sewer system, the City has established an outside metering program to allow residents and businesses to measure outside water use and have it deducted from their sewer charges.

Abatements for Lost Water

From time to time and through no fault of the property owner, water leaks or other problems may result in the loss of a significant amount of water. Such leaks generally result in this water reaching the treatment plant. The City has established a lost water abatement program to assist property owners who have experienced a significant leak. You can apply for an abatement by filling out the Sewer Fee Abatement Request Form (PDF) and submitting supporting documentation.

Mail your request for abatement to:

City of Bangor WWTP
Attn: Erika Bickford
760 Main Street
Bangor, ME 04401

Please include a contact number. 

You can also find out more about abatements by calling us at 207-992-4475.